PEGASYSTEMS PEGACPSA23V1 EXAM QUESTIONS | REDUCE YOUR FEAR IN FINAL EXAM

Pegasystems PEGACPSA23V1 Exam Questions | Reduce Your Fear in Final Exam

Pegasystems PEGACPSA23V1 Exam Questions | Reduce Your Fear in Final Exam

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Tags: Interactive PEGACPSA23V1 Course, PEGACPSA23V1 Latest Study Notes, Practice PEGACPSA23V1 Mock, PEGACPSA23V1 Exam Tips, PEGACPSA23V1 Reliable Cram Materials

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Pegasystems Certified Pega System Architect 23 Sample Questions (Q78-Q83):

NEW QUESTION # 78
Customers can log their own product support requests using an online portal. Once logged in, the portal displays the list of products purchased by the customer. The customer can initiate one or more support requests for each product. What is the appropriate scope for a data page that sources the list of products purchased by the customer?

  • A. System
  • B. Node
  • C. Requestor
  • D. Thread

Answer: C


NEW QUESTION # 79
Which option follows best practices for naming a ruleset in Pega......

  • A. Grand-Corporation-Human-Resources-Department:01-01-03
  • B. Pega-prod:01-04-01
  • C. Expense:01-02-05
  • D. Credit Check:03-01-02

Answer: A


NEW QUESTION # 80
Which two collaboration tools allow teams to communicate faster and share information more efficiently while resolving cases? (Choose two.)

  • A. Tags
  • B. Pulse
  • C. Widgets
  • D. Dashboards

Answer: A,B


NEW QUESTION # 81
An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:
Account ID and password Customer contact information A list of open orders with the status of each order.
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

  • A. Add a button for each profile page to each assignment.
  • B. Add an alternate stage to the case life cycle.
  • C. Add an optional process to the case workflow.
  • D. Add a set of optional actions to the case workflow

Answer: D

Explanation:
To enable customers to update any of the user profile pages (Account ID and password, Customer contact information, A list of open orders with the status of each order) at any time during case processing in an order fulfillment case type, flexibility and accessibility are key.
* D. Add a set of optional actions to the case workflow: Optional actions provide a mechanism for incorporating activities that can be initiated by the user at their discretion, outside the primary progression of the case. By defining optional actions for updating each area of the user profile, customers are afforded the flexibility to make updates whenever necessary throughout the case lifecycle, without being constrained to specific stages or assignments.
Adding an optional process (A) could introduce the functionality but might be less direct than optional actions for specific updates. Adding a button for each profile page to each assignment (B) might unnecessarily complicate each assignment's UI. An alternate stage (C) typically represents a divergent path in the case lifecycle for handling exceptions or additional processes and might not provide the anytime accessibility characteristic of optional actions.


NEW QUESTION # 82
Which two options are process reports? (Choose two.)

  • A. The number of customer support request cases created for each week.
  • B. Total customer inquiry cases for each state for each product line.
  • C. Top 10 merchants with highest percentage of fraud cases.
  • D. Average duration and timeliness for each assignment.

Answer: A,D


NEW QUESTION # 83
......

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